How do I get started?

To register, simply click on the Register button on the top right corner and enter your email & set your password. Otherwise, you can always browse the item first and register during the checkout process. Please refer to our Delivery Area & Schedule to check if your delivery area is under our coverage before proceed to purchase.

What if I forgot my password?

Go to the Login page and click on Forgot Password. Please enter your email address in the field provided. An email with a link to reset your password will be sent to the email address shortly after.

How do I change my password?

Login to your account, click on Change Password and enter your new password accordingly.

How do I change my address?

To edit or update your existing details (i.e. address or mobile no.), simply sign in and click on Update Profile (at the top right-hand corner of the page). Just type in your new address and click Update. Please be noted that you can’t change your order address when your delivery order is confirmed. You will need to wait until the order has been delivered before changing it. If you really need to change the delivery address, please contact our Customer Service at 07 861 5195 or email us at itsupport@mudahfurniture.com and we will gladly assist you.

I’m having difficulties accessing the website. What should I do?

In order to enjoy the best experience while shopping at our online store https://www.mudahfurniture.com, please ensure that you have a working internet connection and are using one of the following supported browsers:

    Google Chrome
    Mozilla Firefox
    Safari
    Internet Explorer 9 or above

6. WHAT RIGHTS YOU HAVE OVER YOUR DATA

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

7. WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.

Ordering & Billing

How do I make an order?

Go to Login page and login to your account. Click on the product that you wish to purchase and Add to Cart. Click on Shopping Cart symbol on your top right corner and check out, entering your delivery address and make payment to confirm the order.

How do I know if my order has been received & confirmed?

You should receive an automatic email confirmation from us once your payment has been processed and a confirmation from eGHL to confirm a successful transaction. If you do not receive any type of confirmation via email and are concerned if we have received your order please call us at +607 558 1651 or email us at info@myteckseng.com and we will confirm if we have received your order.

How can I pay for my order? What payment methods do you accept?

Kindly pay your order via eGHL online payment service.

**Note: Your purchased products will not be delivered until we have confirmed receive your full payment.

Are you card processing methods secured?

Card transactions are processed by eGHL secure servers. We do not capture card details on our own site and we do not retain your card details in any format.

How do I receive a tax invoice?

Your tax invoice is normally dispatched with your goods. In the unlikely event that you do not receive a tax invoice with your goods, please contact us and we will immediately provide a replacement.

Can I collect my order?

Currently, we do not support self-collection. All orders will be delivered by our in house delivery team.

Can I make changes or cancel an existing order that have been made?

Yes, only if the order is still on pending status. Please send us an email at contactus@mudahfurniture.com with the message title “Request to cancel order” in order to inform us about the cancellation order. Orders that are in shipping or shipped cannot be canceled.

** Please do whatsapp us before purchase.

Method Of Delivery

Orders will be delivered in two ways: (1) Delivery by Truck, or (2) Delivery by Courier Services.

“Delivery by Truck” service is mainly for delivering large items, such as dining sets and sofas.
Areas covered including Central & Southern Peninsular Malaysia, plus Singapore. 
“Delivery by Courier Services” service is mainly for deliver small items, such as small pillow and decorate items. Areas covered including whole Peninsular Malaysia.

Installation not include
** Disposal of old furniture not included.